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FAQ page

A FAQ is a Frequently Asked Questions page.

All websites should have them.

The Use Cases are:

Creating the FAQ page

Linking it from your home page

Adding content to it

Editing the page

Unanswered Questions that need to be answered

How to Organize the page or pages

Different order of questions should be available

Questions in most asked order
Search on the FAQ should be available
Categorize the FAQ on something that makes sense
Beginner, Intermediate and Advanced
Top 10

Collect questions that are asked and track how often one is asked

Use the 5WH to brainstorm

Rabbithole problem

Duplicate problem

include steps

include videos

include prerequisites knowledge

Different formatting

Number of questions per page

Most FAQs should record all questions and answers that you have on your product or service

Create the following samples

Excel

VBA

ASP

Listi

Get questions from Google

Get questions from Stack Overflow

Have standard questions to answer