| 1. | People Skills | |
| 2. | Creativity | |
| 3. | Problem Solving | |
| 4. | Video tape meetings | |
| 5. | Running Meetings | |
| 6. | Office Politics | |
| 7. | Persuasion | |
| 8. | Automating | |
| 9. | Hockey coach | |
| 10. | Juggling | |
| 11. | Perform magic | |
| 12. | Build dynamic websites | |
| 13. | Come up with thousands of ideas | |
| 14. | Excel | |
| 15. | Training | |
| 16. | Documenting | |
| 17. | Testing | |
| 18. | Programming | |
| 19. | Project Management | |
| 20. | ||
| 21. | Follow up |