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What is your process to manage people?

Each person is unique and may call on different styles of management.

Managing is persuading people to do what you want them to do, make decisions and adjust course.

There is a range from anarchy to total control and the best management is somewhere in the middle.

Get to know the people.

Managing people who don't work for you.

You can't do anything without the help of others
  • Thank them
  • Give credit
  • Give recognition to their boss

    Taking over managing a group

    Post-Mortems

    Follow up

    Never give a task to more than one person.

    Because

    Escalate when necessary

    Negative Productivity

    Specific Management Examples
    Brian O.
    Cindy J.
    Tom P.
    Jim Y. (ITA where he was never doing work)

    Confirmation Bias

    Pygmalion Effect

    Governance

    CPR Process

    Staff backups

    Meet Weekly

    Daily Scrum

    Document all meetings

    Keep stakeholders involved

    Review work

    Remove obstacles

    Hiring and firing

    Manage Deadlines

    In my current role, I am responsible for generating and distributing the Counterparty Portfolio Review. This contains eight PowerPoint decks for US (2), EMEA (2), Latam, Asia, Hedge Funds and Global. Each deck contains an average of 80 slides.

    The components for the decks come from x different suppliers and we have an OCC mandated deadline of the 21st of each month.

    The suppliers' deadline is two business days prior to the 21st. Five business days before this deadline we send out a group email as to the status of each of the decks. Any suppliers.

    At the beginning of the month, we send out a calendar with the various due dates.

    Late suppliers are coded in orange and if we miss the deadline we code the incident in red and notify all the suppliers of the failure to deliver. In addition, the suppliers are expected to deliver the slides by the proper due date and if not the issue is escalated to their manager.

    After the delivery, a post-mortem is performed to figure out what the issues were and what can be done better.
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